Risk & Issue Log
Use this simple log to record concerns, delays, mistakes, and missed deadlines in your legal case. Entries are stored only on this device in your browser (local storage).
When used alongside your timeline, communication log and cost monitor, this becomes a powerful record of patterns in service and behaviour – exactly what complaints bodies look at.
How this log helps your case
This log helps you turn vague worries (“I don’t feel I’ve been treated fairly”) into clear, dated entries (“On 10/03, they missed the agreed deadline and did not warn me”).
You can use it together with:
- Timeline Tracker → – to link issues to specific events and delays.
- Communication Log → – to tie problems to emails and calls.
- Cost Monitoring Sheet → – to show where poor service and costs overlap.
- Evidence Checklist → – when building a complaint.
- Complaints guide → and Complaints overview → and Complaint Letter Generator →.
The Legal Ombudsman and regulators are interested in repeated delay, poor communication, failures to follow instructions, and not acting in your best interests. A calm, factual log makes these patterns easy to see.
For help spotting serious warning signs and fake apologies, see: Legal Services Act – Warning Signs and Fake Apologies & Non-Answers.
Add a new entry
Each time something worries you, add a short entry here. Small things add up to a pattern.
Tip: keep your wording factual and neutral. Imagine someone completely independent reading this later.
Your log
These entries are saved in your browser. If you clear your browser data or switch device, they won’t appear here.
You haven't added any entries yet. Start by adding one above.
| Date | Type | Summary | Impact | Status | Actions |
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You can copy this log into a document or email when you need to raise concerns or make a complaint. It also fits into the Risk_Issue_Log sheet in your main case project spreadsheet.